Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
New To The Forum? Click Here To Read The How To Guide. -- Developers Click Here.
CV1 Sensor Continually losing tracking
Problem
After running through setup I could barely get the sensor to detect the Oculus I had to try many time to get it to accept my position. It then stated it couldn't see the front of the Rift. I have the sensor sitting on my desk, I am sitting in a chair 2 to 3 feet away. After the setup was complete the sensor is constantly having the warning pop up that the sensor isn't working again and again and again. A bit frustrating because I built a new computer and checked with the oculus compatibility checker to try to make sure this wouldn't be a problem.
My Computer
Asus Z170-A
Intel I5
Geforce Nvidia 970
Windows 10 64bit
Intel USB 3.0
Asmedia USB 3.1 ( As far as I can tell only the usb c and usb 3.1 port are asmedia)
My attempted solutions
I first tried updating all usb drivers, asus even had a update for the asmedia that is supposed to help. I then tried plugging the sensor in both the intel and asmedia ports same problem.
I then disabled the asmedia usb ports through device manager and restarted the computer same problem.
Is there any way to see what the sensor is seeing? It seems like a bad sensor but maybe some of the ir leds aren't working?
I have put in a support ticket but if anyone has any ideas that would be fantastic
Thanks!
After running through setup I could barely get the sensor to detect the Oculus I had to try many time to get it to accept my position. It then stated it couldn't see the front of the Rift. I have the sensor sitting on my desk, I am sitting in a chair 2 to 3 feet away. After the setup was complete the sensor is constantly having the warning pop up that the sensor isn't working again and again and again. A bit frustrating because I built a new computer and checked with the oculus compatibility checker to try to make sure this wouldn't be a problem.
My Computer
Asus Z170-A
Intel I5
Geforce Nvidia 970
Windows 10 64bit
Intel USB 3.0
Asmedia USB 3.1 ( As far as I can tell only the usb c and usb 3.1 port are asmedia)
My attempted solutions
I first tried updating all usb drivers, asus even had a update for the asmedia that is supposed to help. I then tried plugging the sensor in both the intel and asmedia ports same problem.
I then disabled the asmedia usb ports through device manager and restarted the computer same problem.
Is there any way to see what the sensor is seeing? It seems like a bad sensor but maybe some of the ir leds aren't working?
I have put in a support ticket but if anyone has any ideas that would be fantastic
Thanks!
0
Comments
I clean installed Windows. Bought the recommended USB add in card. Removed all the hardware and USB I could. Eliminated any IR interference. I don't get the error messages in notification anymore. But the tracking and sound issues continue.
Let me know if you found a solution!
Asrock z87
I5
Msi 970
Win10-64
-Positional teleportation - Camera issue: Your position within the scene starts glitching around. You may end up back where you started or it stops and you need to reset your position.
-Loss of position tracking - Camera issue: Moving the position of your head no longer effects what you see. The whole scene moves with you, however you can still look around in the scene normally.
-Loss of head rotation tracking - Headset issue: If you rotate your head, the scene does not rotate. It's like the screen has frozen. If you turn your camera around so it can not see you, you can still normally rotate your head as that is controlled by gyroscopes and such in the headset.
-Sound popping / sound loss - Headset issue: Popping and static in the sound playback. Eventual loss of sound in the game.
I started with all of these issues. Installing a recommended USB3.0 PCI-E card fixed the camera related issues. The headset issues remain.
-Farlands and Chronos run perfectly on my system. I can play these games for hours without a single noticeable glitch.
-The Climb has a rotation glitch here and there. Maybe once or twice in a single climb from start to top.
-Lucky's Tale will get the rotation glitch about 3-4 times per level and sound drops out every 4-5 levels.
-Elite Dangerous gets the rotation glitch every few minutes. Sound popping is there from the beginning. Sound cuts out after about 10-15 minutes. Unplayable on my system except to marvel at my ships cockpit.
My son has the exact same model of video card. When I attached my Rift to his system, I saw none of these glitches. Tonight I plan on playing Elite Dangerous on his system for a few hours to see if the issues appear.
I swapped video cards with his system and the issues persisted on my system. So it's not a bad video card. My current impression is that my motherboard is to blame. Or it is buggy drivers, Oculus software, or the games themselves. So frustrating.
I'm now looking at maybe using a hub and getting a pcie usb 3.1 card as recommended by oculus.
As per this thread
https://www.reddit.com/r/oculus/comments/3zrtgs/psa_your_usb_30_ports_may_not_be_compatible_with/
My motherboard is about 18 months old and might have an early usb 3 chips.
I'm considering if a new motherboard might be the answer...
I did exactly the same as frviana
I have the same problem, I have tried to buy the recommanded USB 3 PCIe card but it doesn't work.
My setup:
- MSI B75MA-P45
- Core i5 3350p
- 8 Go DDR3
- Windows 10 x64 (updated)
- Oculus Home (updated)
When I start the application, everything is ok. After few minutes, I continually loose the sensor. I have to unplug and replug it to get position tracking again.