Hello, i ordered the boundle oculus rif + touch + extra sensor on monday April 3, the status is still "Order, Usually ships in 2 business days" five days later and i didnt get the charge to my card. I already put a ticket and they ask for "time to investigate my order". How long take the orders to deliver these days? how can they say in 2 days and after 5 days they dont tell me when i will get my order or even charge the order. I had DK2 on a week when i bought it, and vive on 3 days or so, i need the cv1 for develop next week. Anyone can help me?. Thanks. Best regards. Jesus.
The community forum is for the community members to help themselves (though I do what I can here). If you need actual support from Oculus, please submit a support ticket. https://tickets.oculus.com
Also, order processing is slightly slower than normal due to the sale. Please be patient. Thanks.