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Help with redeeming code

johnflores3752johnflores3752 Posts: 1
NerveGear
edited April 21 in Support
I set up the oculus app redeemed the code for either free game pack or free entertainment pack . The code worked fine. I then chose the entertainment pack and I now have a white screen that says Code Activated at the top and a spinning circle in the middle of the screen. It has been this way for 20 minutes and if I click the x to close this screen it says You have not claimed a budle yet. Are you sure you want to exit. 

Could someone please help? I don't want to miss out on the free items 

Comments

  • JobhaterJobhater Posts: 22
    Brain Burst
    Mine said the same thing (about not being claimed yet). It was. I finally left the screen after my apps had downloaded. I didn't get the white screen, though. 
  • cyberealitycybereality Posts: 22,770 Oculus Staff
    Also, feel free to reach out to use at the link below for assistance. Thanks.
    https://support.oculus.com
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • jessica.harris.9235jessica.harris.9235 Posts: 1
    NerveGear
    I'm having the same problem. Code worked fine then when I selected the Game Pack got a white screen with Code Activated up the top and an endlessly spinning circle. What happens if I close it despite the warning?
  • Debeez621Debeez621 Posts: 2
    NerveGear
    Where in the h do you go to redeem code, there is no menu or settings or redeem code, funny huh.  
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