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Unable to redeem S8 promo bonus content

TaypoVR
Honored Guest
I scratched off the code, entered it in the Oculus app, chose a bundle and get "This code has already been redeemed" error.  WTF?
4 REPLIES 4

TaypoVR
Honored Guest
2 hours on hold, get a rep (English speaker, which is a plus) who took my info and told me they'd get back to me in 2 business days with a new code...

Anonymous
Not applicable
Mine is saying "Something went wrong. We're working on getting it fixed ASAP"

enkayz
Protege
I'm not sure if this is correct for any other country, but in Australia we had to redeem the bonus code via the MySamsung app. I bought my new Gear VR with Controller from a second-hand site from a guy who had an S8 pre-order and it did not have a code in the box. I contacted him via SMS about it and he used his S8 to download the MySamsung app and redeem the code, he sent me the code and I used it successfully on my S7 Edge.

Long story short, Maybe you can get the code that's meant for your S8 on the MySamsung app?

ireikes_YT
Honored Guest

McPlot said:

Mine is saying "Something went wrong. We're working on getting it fixed ASAP"


Same for me, it's kind of annoying 😞