cancel
Showing results for 
Search instead for 
Did you mean: 

Bonus content not downloading

matt_dicairano
Honored Guest
After I entered my bonus content code my phone froze and had to back out of the oculus app but when I logged back in it says my content has already been redeemed even though I don't have the content. 
3 REPLIES 3

matt_dicairano
Honored Guest
How do I get my content??  Please help!

LunarBlacksmith
Explorer
Email support. If they don't get back to you in 1-2 days, bug them like crazy, it's the only way I was able to get my issue resolved.

cybereality
Grand Champion
Yes, please submit a support ticket. Sorry for the inconvenience.
https://support.oculus.com/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV