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Bonus content not downloading
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Bonus content not downloading
matt_dicairano
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05-21-2017
09:37 PM
After I entered my bonus content code my phone froze and had to back out of the oculus app but when I logged back in it says my content has already been redeemed even though I don't have the content.
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matt_dicairano
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05-21-2017
09:38 PM
How do I get my content?? Please help!
LunarBlacksmith
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05-21-2017
10:22 PM
Email support. If they don't get back to you in 1-2 days, bug them like crazy, it's the only way I was able to get my issue resolved.
cybereality
Grand Champion
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05-22-2017
04:20 PM
Yes, please submit a support ticket. Sorry for the inconvenience.
https://support.oculus.com/
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