New To The Forum? Click Here To Read The How To Guide. -- Developers Click Here.

Unable to buy booster packs using gold

ricardoramalho2000ricardoramalho2000 Posts: 29
Lawnmower Man (or Woman)
When I buy booster packs using gold I receive a successful message but I still have 5.000 gold and I don't get any booster packs. Some help for this?

Comments

  • ricardoramalho2000ricardoramalho2000 Posts: 29
    Lawnmower Man (or Woman)
    I've just bought 1 booster pack using my credit card and didn't work as well. What can I do?
  • ricardoramalho2000ricardoramalho2000 Posts: 29
    Lawnmower Man (or Woman)
    I uninstalled and installed the game again and didn't work. I really don't know what to do.
  • HVS_ClaireHVS_Claire Posts: 191 High Voltage Software
    @ricardoramalho2000 I'm looking into this issue for you and have credited your account for your purchases. Sorry this reply took so long.
  • ricardoramalho2000ricardoramalho2000 Posts: 29
    Lawnmower Man (or Woman)
    @HVS_Claire I've just got 3 booster packs. Thanks for that. ;)

    I took this video maybe can help you:


  • HVS_ClaireHVS_Claire Posts: 191 High Voltage Software
    That was actually very helpful, @ricardoramalho2000 ! We're fixing the root issue now.
  • luciano87spluciano87sp Posts: 14
    Virtual Boy (or Girl)
    Hi, I just have the same problem, i can't buy booster packs.
  • HVS_ClaireHVS_Claire Posts: 191 High Voltage Software
    @luciano87sp, I see the issue and it has been corrected. You're good to go now.
  • luciano87spluciano87sp Posts: 14
    Virtual Boy (or Girl)
    Thank you very much!