/ Forums
New To The Forum? Click Here To Read The How To Guide. -- Developers Click Here.

So far the worst $500 I've ever spent.

Eibon76Eibon76 Posts: 13
Virtual Boy (or Girl)
MSI laptop, Windows 10 64 bit, GTX 1050Ti graphics, 16GB memory

Downloaded the software and started to install.  Was told that even though the HDMI cable was connected, to use a different port for best results.   My laptop has 1 HDMI port, no more.

Continued to install.  XBox controller would not sync no matter how many times I tried, put in new batteries, etc.  Hopeless.  Finally decided to skip the damn controller and continue.

Finished installing and connecting everything.  And guess what?  Audio, but no video at all in the glasses.

Sending this back tomorrow.   Can't understand why they sell a "consumer" version if it doesn't work so frequently.  For $500 I expect a hassle-free fun experience, not the headache I have now.

«134

Comments

  • elbofforelboffor Posts: 2,138 Valuable Player
    My guess is your laptop hdmi wasnt using your 1050 card.
    Try changing your settings
    This is my forum signature.
    There are many others like it, but this is mine.
  • nalex66nalex66 Posts: 2,986 Valuable Player
    Did you try the compatibility tool to see if your laptop is even Rift compatible? Most laptops are not, because the HDMI port only connects to the Intel HD onboard graphics rather than the Nvidia GPU.
    i7 5820K 4.25 GHz | Gigabyte GA-X99-UD4 | Corsair LPX 32GB DDR4 3000 | Corsair Hydro H100i | Corsair HX750
    EVGA GTX 1080 SC | Samsung 850 Evo SSD 1 TB | Samsung 840 Evo SSD 1 TB | Seagate BarraCuda HDD 3TB
    My Oculus Medium sketchbook thread, and my Oculus Medium Gallery
  • Eibon76Eibon76 Posts: 13
    Virtual Boy (or Girl)
    Yes, compatibility tool checked out fine. 

    I have no idea how to change the settings on this graphics card.  If it's such an issue shouldn't Oculus include instructions?

  • ExpediterExpediter Posts: 113
    Art3mis
    To use a rift or any vr for that matter will require troubleshooting pc issues. If you own a pc you know this to be true with MANY products built for pc. The good thing is most people on here or other forums are always happy to help. I completely understand your frustration I have been there many times back in the day. I assure you VR is not a waist of money it's a lot of fun. Try posting a question on the forums and see if someone can help. 

    In the future I recommend you build your own pc and. It buy a pre made one or a laptop. 
  • Eibon76Eibon76 Posts: 13
    Virtual Boy (or Girl)
    I bought a laptop that advertised itself as providing VR.

    I bought a headset from a company that said my laptop could run their headset.

    To me, that's the end of the story.  I emailed for support and got poorly written canned answers.  I ordered an adapter to see if that will work with the HDMI but who knows.  If it doesn't work this is going back.

  • BrokenSymmetryBrokenSymmetry Posts: 116
    Art3mis
    Try an external display using the hdmi port. Could be a faulty port.
  • Eibon76Eibon76 Posts: 13
    Virtual Boy (or Girl)
    Even if I manage to get the headset to work nothing will run properly.

    Tried "bigscreen."  Got this: http://imgur.com/a/s86YL

    Tried Google Earth VR.  Got this: http://imgur.com/a/FdYFM

    How can they sell this to the public when nothing works?



  • Eibon76Eibon76 Posts: 13
    Virtual Boy (or Girl)
    Compatibility report:

    http://imgur.com/a/SAl1Q

  • cyberealitycybereality Posts: 21,700 Oculus Staff
    Does the laptop have any other video output (such as DisplayPort)? It may be the the HDMI port does not connect to the 1050 Ti card. In general, laptops can be problematic but it's odd the compat tool said everything was OK so maybe there is a way to make it work.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    PowerColor RX 480 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • ExpediterExpediter Posts: 113
    Art3mis
    Your laptop is plugged into the wall when your setting this up correct ? The power output of everything goes to crap if not plugged in. 

    Also so you might need to look into the nvidea control panel and make sure the hdmi port it set to your nvida card for all applications. 
  • Eibon76Eibon76 Posts: 13
    Virtual Boy (or Girl)
    Yes, it has DisplayPort.  Ordered an adapter from Amazon to see if that works.

    Yes, it is plugged into the wall. 

    I have accessed the NVIDIA control panel and see nothing at all regarding HDMI.

  • MorgrumMorgrum Posts: 252
    Nexus 6
    It will work thats how I use VR with my MSI laptop.
    They dont mention that little tidbit about their laptops.
    Its even how they had rifts plugged in at a tradeshow to show that their laptops could do VR.
    WAAAGH!
  • dRumMzZdRumMzZ Posts: 7
    Virtual Boy (or Girl)
    Morgrum said:
    It will work thats how I use VR with my MSI laptop.
    They dont mention that little tidbit about their laptops.
    Its even how they had rifts plugged in at a tradeshow to show that their laptops could do VR.
    What do you mean? Are you referring to using a DP adapter to connect to the Rift ?
  • kojackkojack Posts: 3,359 Volunteer Moderator
    What is the exact model of laptop?

    The xbox controller definitely has issues with wireless connections. That's not the rift's fault though, that's a microsoft controller with a microsoft adapter on a microsoft OS with microsoft drivers that fails to connect. It's MS that made things difficult there.


  • bigmike20vtbigmike20vt Posts: 2,216
    Project 2501
    Obviously i am wrong if your laptop passes all tests however i thought gtx 1060 was the minimum gpu? 
    Fiat Coupe, gone. 350Z gone. Dirty nappies, no sleep & practical transport incoming. Thank goodness for VR :)
  • zbosonzboson Posts: 911 Poster of the Week
    edited July 6
    Obviously i am wrong if your laptop passes all tests however i thought gtx 1060 was the minimum gpu? 
    GTX 1050 Ti or 960 are the minimum for NVIDIA.

    https://support.oculus.com/help/oculus/170128916778795/
  • zbosonzboson Posts: 911 Poster of the Week
    I have always used Oculus products with gaming laptops. MSI, ASUS, and Alienware and I got the CV1 and DK2 working on all of them.  The MSI and ASUS laptops  had a GTX980M that did not meet the "recommended" minimum specs but I ignored the warning and they worked well enough for me.

    The only one that gave me a problem was ASUS. I ended up having to use the DisplayPort. I had to get a good HDMI to DisplayPort converter. The first two I had which were laying around did not work. I bought a new high quality one and that did the trick.
  • ChoronzonChoronzon Posts: 335
    Nexus 6
    edited July 6
    Copy/paste job of one of my earlier posts:

    Typically, incompetent Microsoft mention nothing about the requirement for a driver in the bit of paper taken as an 'instruction manual' that comes with Xbox One Controller, thinking that everyone has an Xbox One driver nicely tucked away deep in the bowels of Windows.

    Here is a direct link to the driver (taken from reddit) for anyone else still scratching their heads wondering why it doesn't work. Once installed, works fine.

    https://www.dropbox.com/s/spyrhkhd4waxydy/AMD64-en-20770008_a4e687fb93fcb19c1bc067d8a51f1c1c32d2c574.cab?dl=1
  • BoxDroppingManApeBoxDroppingManApe Posts: 40 Poster of the Week
    Eibon76 said:
    How can they sell this to the public when nothing works?

    I know, right? It's so unacceptable that thousands of consumers literally just you have had this problem.

    "PEBKAC" comes to mind.

  • MorgrumMorgrum Posts: 252
    Nexus 6
    dRumMzZ said:
    Morgrum said:
    It will work thats how I use VR with my MSI laptop.
    They dont mention that little tidbit about their laptops.
    Its even how they had rifts plugged in at a tradeshow to show that their laptops could do VR.
    What do you mean? Are you referring to using a DP adapter to connect to the Rift ?
    Yes a mini display port adapter
    WAAAGH!
  • Techy111Techy111 Posts: 3,436 Valuable Player
    Zen is like your nose, always there 
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.
    And FlyInside Forum Admin.
  • CalmfixupCalmfixup Posts: 266
    Nexus 6
    ...so has he not come back because he's busy having his mind blown?
  • Techy111Techy111 Posts: 3,436 Valuable Player
    No silly, nose blown !!!
    A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.
    And FlyInside Forum Admin.
  • ZenbaneZenbane Posts: 6,802 Power Poster
    edited July 6
    Calmfixup said:
    ...so has he not come back because he's busy having his mind blown?
    He's probably juggling posts between the Microsoft, NVIDIA, and MSI forums:
    • Microsoft for providing a controller that doesn't even connect to their OS
    • MSI for falsely advertising a VR-ready laptop
    • NVIDIA cause, "I have accessed the NVIDIA control panel and see nothing at all regarding HDMI"

    I predict that upon his return, he'll remind the community that this is Oculus' fault (since Oculus should obviously test against all current and future computer configurations prior to release). But then his Rift will work and a week later this will be "the best $500 I've ever spent."

    <3
    Unbanned but never Unbaned.

  • cyberealitycybereality Posts: 21,700 Oculus Staff
    I've also had the XB1 driver issue on 2 of my machines, completely unrelated to anything Oculus.
    http://mattpilz.com/fix-for-xbox-one-wireless-adapter-not-working-in-windows-10-xbox-acc-driver/
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    PowerColor RX 480 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
«134
Sign In or Register to comment.