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I'm having a issue with my order and cannot cheak on it.

Anonymous
Not applicable
After ordering the Oculus with touch controllers and 2 sensors I cannot check on the order.
I ordered it as a Guest (so before I created my account) and used my facebook login.
Now when I try to check on the status it said the link had expired and that they were sending me a new one via email.
The email arrived and I clicked the link, arrived at the site where I needed to put in my information (email and order number) and it told me I would receive a new link leading to the order.
I thought "alright" and waited for the new link.
I received the link in my email it took me back to the site with the order number and email so I filled those in and then the cycle repeated itself.
An endless stream of receiving links and filling in order number and email.
How do I stop this I just want to check on the status of my order.
2 REPLIES 2

cybereality
Grand Champion
I see your order in there. I don't see any major issue, but it's in a long queue. You may want to submit a support ticket for further assistance. Thanks.
https://tickets.oculus.com
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Anonymous
Not applicable


I see your order in there. I don't see any major issue, but it's in a long queue. You may want to submit a support ticket for further assistance. Thanks.
https://tickets.oculus.com

Thank you for the response! I will make sure to do so.

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