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Summer rift sale great but....

inovatorinovator Posts: 1,035
3Jane
The permanent price reduction after summer was great. But why not offer a headset without the 2 senor or touch controls so it can be cheaper still. Especially for the people who needed to buy another rift like me. Now I'm stuck with a pair of touch controls & 2 sensors(already have 3) I don't need. Ahhhhh!
Imagine if bad luck  makes it that I need a 3rd rift. Like let's say my dog eats this one. Come on oculus be reasonable. You can't replace the lenses so give us a stand alone rift at a great price. 
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Comments

  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,104 Valuable Player
    Totally agree with this.  We should be able to buy any individual part we need.
  • RichooalRichooal Posts: 73
    Hiro Protagonist
    Total agreement here too!
  • flexy123flexy123 Posts: 564 Poster of the Week
    edited August 12
    I wouldn't mind an extra Rift for $299 w/ one sensor for the wife :) (Since I have two Touches and a sensor left over which I think is silly).

    Idea (just throwing this in)...I see the point why it might be less optimal to make them freely available, I ALSO want Touch being the de-facto standard and "barebones" Rifts not "officially" available.

    How about if such extras could be purchased by REGISTERED OCULUS USERS? Say: Everyone who has already registered a unit also has the option to purchase a standalone Rift w/ sensor?

  • Devlin-DarksideDevlin-Darkside Posts: 32
    Lawnmower Man (or Woman)
    I agree. I would be angry if my rift broke and I had to buy the whole package. Bad for the environment, bad for my pocket and just plain bad business.

    Our oceans are filling with plastics fast and big companies need to take reponsibility as much as customers.

    This practice is very wasteful. 
  • inovatorinovator Posts: 1,035
    3Jane
    Some great ideas. I like sharpfish opinion. At the very least we should be able to trade our messed up rift for a new one at a reduced price. It's irresponsible not having a solution to a lens that needs to be replaced.
  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,104 Valuable Player
    Sharpfish said:
    DISAGREE.


    If we are talking spare parts, then yeah oculus should sell them where they can, or do an RMA (even out of warranty) 'trade in' for your damaged rift for a replacement with a lone HMD. This shouldn't be in retail though as it would poison the VR well (again) with too many rifts out there with inadequate controls for developers choices.

    Pretty sure that's what we're talking about.
  • edfooedfoo Posts: 22
    Virtual Boy (or Girl)
    Bundle will almost always work out to be cheaper. Oculus is selling the summer bundle for USD $399, but if you just want to replace for example your HMD because you have broken it, don't expect to just buy the HMD from Oculus spare part department for cheap, you will probably have to pay like USD $299. Which will make you wonder if you rather pay the extra USD $100 for the whole bundle instead.
  • SharpfishSharpfish Posts: 1,198 Poster of the Week
    Sharpfish said:
    DISAGREE.


    If we are talking spare parts, then yeah oculus should sell them where they can, or do an RMA (even out of warranty) 'trade in' for your damaged rift for a replacement with a lone HMD. This shouldn't be in retail though as it would poison the VR well (again) with too many rifts out there with inadequate controls for developers choices.

    Pretty sure that's what we're talking about.
    no it's not. don't change the target after you've fired the shot.
    EX DK2, EX VIVE, EX PSVR, Current RIFT CV1 owner dreaming of GEN 2 | VR developer | etc
  • RichooalRichooal Posts: 73
    Hiro Protagonist
    Sharpfish said:

    no it's not. don't change the target after you've fired the shot.
    I read it exactly the same way as @Hiro_Protag0nist which is why I also agreed.
    Nobody changed the target here. The original poster was clearly talking about being able to replace parts.

    You should re-read the whole post. At the end he says..........

    "Come on oculus be reasonable. You can't replace the lenses so give us a stand alone rift at a great price. "

    If that's not asking for spare replacement, I don't know what is.

  • ZenbaneZenbane Posts: 6,994 Power Poster
    edited August 13
    Full quote:
    But why not offer a headset without the 2 senor or touch controls so it can be cheaper still. Especially for the people who needed to buy another rift like me.

    This is clearly a conversation about offering a stand-alone Rift to everyone, whether you are a current Rift owner or not. The "spare parts" aspect is an example of a side benefit; but spare parts was not the central theme nor primary concern of the main issue.

    Unbanned but never Unbaned.

  • RichooalRichooal Posts: 73
    Hiro Protagonist
    Zenbane said:
    Full quote:
    But why not offer a headset without the 2 senor or touch controls so it can be cheaper still. Especially for the people who needed to buy another rift like me.

    This is clearly a conversation about offering a stand-alone Rift to everyone, whether you are a current Rift owner or not. The "spare parts" aspect is an example of a side benefit; but spare parts was not the central theme nor primary concern of the main issue.

    I can see how you read it the way you do. It's ambiguous.

    For me, I see it as him pleading his case. He's in a situation where he doesn't need all the components of the bundle, but has to pay full bundle price and ends up with parts he can't use. This could be a problem for a lot of Rift owners down the track.
    I did like the suggestion about registered owners being able to buy components separately though.

  • Devlin-DarksideDevlin-Darkside Posts: 32
    Lawnmower Man (or Woman)
    edited August 13
    Double post  :D that's what I get for using mobile on forums. 
  • ZenbaneZenbane Posts: 6,994 Power Poster
    Ah well, if saving the Earth is a concern then you really shouldn't be buying luxury electronic products. VR headsets are entertainment, not a necessity. When you decide to purchase something that "harms the Earth" purely for the sake of your own amusement (e.g. playing video games), then being environmentally friendly was obviously not a concern.
    Unbanned but never Unbaned.

  • CyrilCyril Posts: 1,037
    Neo
    The idea is to move away from the Xbox gamepad, so the CV1 development stops being split between Xbox and Touch. With gamepad titles still supported through using Touch in their gamepad mode.

    And not to add a new category of players that have neither Xbox nor Touch.
  • GrumpySoldierGrumpySoldier Posts: 24
    Virtual Boy (or Girl)
    edited August 13
    I agree with Sharpfish.

    As he said, selling the headset alone to new customers is a bad idea.

    Although given the rapid rise in the amount of users and the apparent fragility of the lenses, Oculus will have to do something about spares or they'll be swamped with warranty claims/repairs in the near future.

    And don't forget that it's Consumer Version 1. It's an impressive piece of hardware but, the DK's asides, it's the first version so it's bound to have a few flaws.

    I just hope the solution doesn't come in the form of the CV2...now completely modular for ease of cleaning and maintenance!!!   :)


    That said, if you buy multiple Rift bundles, there'll be no shortage of buyers for any sensors/controllers you don't want.
  • SyrellarisSyrellaris Posts: 540
    Trinity
    Zenbane said:
    Full quote:
    But why not offer a headset without the 2 senor or touch controls so it can be cheaper still. Especially for the people who needed to buy another rift like me.

    This is clearly a conversation about offering a stand-alone Rift to everyone, whether you are a current Rift owner or not. The "spare parts" aspect is an example of a side benefit; but spare parts was not the central theme nor primary concern of the main issue.

    I disagree. Tell me what good does it do, to purchase a whole new bundle when all you need is to have your headset replaced? Yes, I could sell the spare sensors or the spare controllers, but I don't want to go through that hassle. I just want to be able to pick up the headset so I can continue with what I already had.

    For new users, selling the bundle is the most beneficial however for those who already own it, a cheaper stand alone headset(no Sensors, or touch) is the better sale. Because they already own the other parts. Most people are not looking for extra parts.

    It's kind of like saying "well this rubber in your car engine is broken, but we don't sell stand alone parts. Your best bet would be to purchase an entire new car and sell the left over parts you don't use".

    In simpleterms, the Oculus store should offer the bundle, a stand alone headset, stand alone Sensors and stand alone touch controllers and not just the bundle.
  • inovatorinovator Posts: 1,035
    3Jane
    Exactly
  • ZenbaneZenbane Posts: 6,994 Power Poster
    edited August 13
    Zenbane said:
    Full quote:
    But why not offer a headset without the 2 senor or touch controls so it can be cheaper still. Especially for the people who needed to buy another rift like me.

    This is clearly a conversation about offering a stand-alone Rift to everyone, whether you are a current Rift owner or not. The "spare parts" aspect is an example of a side benefit; but spare parts was not the central theme nor primary concern of the main issue.

    I disagree. Tell me what good does it do, to purchase a whole new bundle when all you need is to have your headset replaced?
    You are not understanding what I typed.

    I never suggested that someone buy a whole new bundle when all they need is a headset replaced.
    Unbanned but never Unbaned.

  • GrumpySoldierGrumpySoldier Posts: 24
    Virtual Boy (or Girl)
    ...It's kind of like saying "well this rubber in your car engine is broken, but we don't sell stand alone parts. Your best bet would be to purchase an entire new car and sell the left over parts you don't use"...

    Even though the auto industry will never get to that point, that's not the best example...

    How many previously serviceable parts of your average car, are now sealed units?

    Or are manufactured in such a way that servicing/repairing them is almost impossible without specialist equipment?


    Like it or not, a standalone headset for retail probably won't happen. Maybe if they get enough warranty claims they'll offer a standalone replacement to people with broken headsets...

    But individual spare parts?
    I'll put it like this: If the optical drive in your console died, would Sony/Microsoft sell you the specific part to fix it?
  • inovatorinovator Posts: 1,035
    3Jane
    Bad example they would not sell u the part but u can send the console in and they would fix it.
  • HiCZoKHiCZoK Posts: 196
    Hiro Protagonist
    They should offer standalone headset without headphones, controllers and anything. For those people with scratched lenses... buying whole new bundle because lenses cannot be replaced is bulslhit
  • BeastyBaiterBeastyBaiter Posts: 54
    Lawnmower Man (or Woman)
    The sensible solution is to simply offer commonly broken parts such as the cables, lenses, straps and pads. It won't cannibalize bundle sales since you can't make a fully functional rift out of those but it will allow someone to repair a damaged one. The only time you'd have to buy a whole new headset in that case is if one of the screens in it failed.
  • inovatorinovator Posts: 1,035
    3Jane
    That's the main point of this thread. There should be a better solution for lens problems
  • ZenbaneZenbane Posts: 6,994 Power Poster
    We can currently RMA for spare parts. The post by Sharpfish in the thread was the most sound voice on the issue.
    Unbanned but never Unbaned.

  • CalmfixupCalmfixup Posts: 285
    Nexus 6
    Sharpfish said:
    DISAGREE.

    One of the MAJOR points in this sale is getting touch penetration/adoption up for developers. To offer a reduced price rift on its own would counter-act everything they are trying to achieve.

    I 100% welcome the 'full bundle only' focus and deal, and it's how it should have been since day one.

    If you want a 'cheap rift' as back up , buy the pack and sell the parts you don't like, at the summer sale price you are still getting a massive bargain. 

    It's vital that developers (such as with Lone Echo) can be confident that every rift owner has ACCESS to touch even if they think they don't need it yet (Using wheels or hotas .. even a gamepad), to have touch bundled and there is to give developers freedom to create what they need without jumping through hoops or dumbing down to the lowest common denominator.

    Soon the ratio of touch equipped rifts to bare HMDs will be massively in the former's favour (as it should be - this is VR not HMD + gamepad world).


    If we are talking spare parts, then yeah oculus should sell them where they can, or do an RMA (even out of warranty) 'trade in' for your damaged rift for a replacement with a lone HMD. This shouldn't be in retail though as it would poison the VR well (again) with too many rifts out there with inadequate controls for developers choices.

    100% agree!!!!
  • nalex66nalex66 Posts: 3,168 Power Poster
    The sensible solution is to simply offer commonly broken parts such as the cables, lenses, straps and pads. It won't cannibalize bundle sales since you can't make a fully functional rift out of those but it will allow someone to repair a damaged one. The only time you'd have to buy a whole new headset in that case is if one of the screens in it failed.
    Cables, headphones, and face rings are already offered for sale on the Accessories section of the store, but straps and lenses are not customer-serviceable parts, since they have delicate integrated electronics. It would be nice if you could RMA damaged headsets for a repair fee if they are out of warranty, though.
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  • w_benjaminw_benjamin Posts: 73
    Hiro Protagonist
    They should probably have a replacement program where you send in your old one and get a new one for a reduced price that doesn't come with a cable or headphones or anything. (you put your old ones onto the new HMD)

    That way new users couldn't take advantage of it, as they would have nothing to send in.
  • GrumpySoldierGrumpySoldier Posts: 24
    Virtual Boy (or Girl)
    inovator said:
    Bad example they would not sell u the part but u can send the console in and they would fix it.
    How is that a bad example? Wouldn't Oculus do the same if your Rift needed to be repaired?

    My point was Sony/MS don't sell individual parts to DIY-types, neither will Oculus.

    If you want repair it yourself, you'll more than likely have to wait for the aftermarket to provide the parts, as it does for consoles and smartphones.
  • lovethislovethis Posts: 3,163 Poster of the Week
    edited 6:10AM
    I think you should be able to RMA a broken Rift thats out of warrenty. When sony sell their consoles they come with controllers. They dont take these out of the box and sell it cheaper. I dont like the idea of the headset becomming a paper weight if its broken. You should be able to return it if they dont have a repair centre or be able to extend its warrenty. They could even make money on an extended warrenty if they choose to do it.
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