08-20-2017 06:29 PM
08-20-2017 07:08 PM
08-20-2017 07:29 PM
08-20-2017 07:39 PM
pyroth309 said:
What was the issue the headsets were having that are bad?
Also you can't really go by what you read on forums as typically only people with problems will go on forums to complain. The silent majority are busy enjoying their rifts with no issues. Secondly, It's the nature of early adopter/high tech devices unfortunately. Plenty of bad Vives and PSVRs out there too. I'm not sure on warranty options from best buy purchase as I bought mine from Oculus Direct and they provide a year. Odds are if yours is working great you got a good one and won't have issues. The fact that that Best Buy has so many bad ones at the same location is interesting though. Wonder if they got a bad batch or if they're re-selling returns.
08-20-2017 07:47 PM
08-21-2017 01:18 AM
08-21-2017 01:26 AM
08-21-2017 03:35 PM
TehJumpingJawa said:
Regardless of reliability, lack of any repair facilities (both in & out of warranty) should be a concern to all.
08-21-2017 03:48 PM
08-21-2017 04:14 PM
Most complex devices are designed to last more than 3+ years. To be clear I am not saying the Rift is not designed this way but there are some people in this situation now. It is likely only a few people impacted but those out of warranty now after just over a year with a dead Rift wouldn't see much value in buying a new Rift if it could die again in a year with no chance of repair.
edmg said:
Most complex devices don't get repaired these days, because it's not cost-effective.