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Star Trek

MDog51
Explorer
Another foray into the maddening world of Oculus RIFT

I attempt to play Star Trek

Says I have to link my account with UBISOFT

That is an impossible task as there are myriad problems:

1. says ownership issues;

2. cannot link accounts


unbelievable


12 REPLIES 12

MDog51
Explorer
No help from Oculus or Ubisoft

a waste of time and money

Techy111
MVP
MVP
Well you can always request a refund ?
A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

MDog51
Explorer

Techy111 said:

Well you can always request a refund ?


Nah, I want the device and all games I purchase to work properly.  This is not a hardware issue but a support issue.....that is the frustrating part....most likely a simple answer but I need assistance...I sent a ticket to Oculus.

xWandererx
Heroic Explorer
This seems to be par for the course with star trek WTF is wrong with ubisoft making things so bloody difficult?

MDog51
Explorer


This seems to be par for the course with star trek WTF is wrong with ubisoft making things so bloody difficult?


I know makes this fascinating piece of tech a piece of crap.

MDog51
Explorer
I got an answer from Oculus:

Silas (Oculus Support)

Sep 4, 4:56 AM PDT

Hello,

Thank you for taking the time to contact us.

Star Trek Bridge Crew utilizes a Uplay account to run properly.

There
has been a known issue in launching Bridge Crew and connecting your
Oculus account to your Uplay account. The Oculus software will launch
Uplay when Bridge Crew is started and this needs to happen in order for
the software to link properly.

What
you would need to do here is shut down Uplay through the system tray or
task manager, shut down the game, then restart it through Oculus Home.

You can click here for some more details on this process.

Please let me know if you have any more questions or if I can mark this ticket as solved.

Silas

Oculus Support


Techy111
MVP
MVP
And ?
eox06p817d98.jpg

A PC with lots of gadgets inside and a thing to see in 3D that you put on your head.

MDog51
Explorer

Techy111 said:

And ?
eox06p817d98.jpg



I then went into setting and took off BETA

at which point an update became available

I downloaded.......


then...


The GAME WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

swifterdrifter
Honored Guest

Techy111 said:

Well you can always request a refund ?


how do you request a refund on the oculus store? i cant find it anywhere