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No Way Home

I hold the back button and all it does is show the friends list the option to go home or use utilities is gone so I was just wondering if it got moved or what's going on

Comments

  • maybenotstigmaybenotstig Posts: 2
    NerveGear
    Just had to go through Samung Gear VR chat support. If you uninstall Oculus and reinstall it it will prompt you to sign in with facebook and your oculus account after reinstallation. I did all that and can now access an updated looking "Universal Menu". I suspect it has something to do with the facebook linking...
  • auriga60auriga60 Posts: 4
    NerveGear
    edited October 12
    Problem: Hold back button for Oculus settings menu but instead get add friend, and return to app button. Solution: Remove your phone from vr gear headset, open oculus app, click on more at the bottom right, then click on log out at the very bottom of this menu. I put the headset with phone inserted on at this point and went through a few screens, but then it just said I had to remove the phone to login to the app. It looked like I only had the choice to login by linking Facebook at first, but if you read the small print it says sign in under that. Click on that. I signed in with my Oculus email and password then put the headset back on. Waited for home screen then held the back button down. It loaded for a bit and then the new Universal settings menu came up. Hope this helps.
  • cyberealitycybereality Posts: 22,779 Oculus Staff
    If you are experiencing this issue can you please submit a ticket? Also, after you submit, send me a PM with your ticket number so I can follow up. Thanks.
    https://support.oculus.com
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