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Oculus Setup Can't Connect [FIX]

Balactivis
Honored Guest
I was having problems for the past few days installing the OculusSetup.exe, as every time I got past the licensing agreement I was met with "Can't Connect. Looks like we can't reach the Oculus server. Please check your connection."
If you are having this issue, check for the log under,  %Appdata%/oculus/oculussetup.log. I learned that the runtime has to be uninstalled before you can install the home setup, and there has to be enough room on your C:\ drive or it will give you this error as well. Hope this helps someone.
35 REPLIES 35

Rutger
Honored Guest


I was having problems for the past few days installing the OculusSetup.exe, as every time I got past the licensing agreement I was met with "Can't Connect. Looks like we can't reach the Oculus server. Please check your connection."
If you are having this issue, check for the log under,  %Appdata%/oculus/oculussetup.log. I learned that the runtime has to be uninstalled before you can install the home setup, and there has to be enough room on your C:\ drive or it will give you this error as well. Hope this helps someone.

I signed in just to say thanks a lot!! My C:\ drive was too full, and the old runtime had to be uninstalled! 🙂 Thanks for posting this!

Anonymous
Not applicable
I have exact same problem, but there is no Oculus in the %Appdata% folder. Any suggestions would be appreciated.

arwenlwc
Explorer
I am  having the same problem as Florelit, any suggestion is appreciated!

NoFear5060
Honored Guest
Same issue for me, some help from oculus team should be nice...

Anonymous
Not applicable
I am  having the same problem as Florelit, any suggestion is appreciated! plz help

Anonymous
Not applicable

Florelit said:

I have exact same problem, but there is no Oculus in the %Appdata% folder. Any suggestions would be appreciated.


I have the same problem as you two days ago as an achievement fix it?

cybereality
Grand Champion
Please upload the Oculus setup log:
https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-ri...
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Anonymous
Not applicable
same issue

jpwjpw
Explorer
Here you go. Log uploaded.