10-29-2016 02:55 AM
Previously all the three Xbox One Wireless Controllers worked like charm on Windows 10 (before Anniversary Update). Now, after the Anniversary Update, as I try them, they stay on for about 5 seconds and then turn off.
This is not a battery issue. Rebooting computer helps sometimes, and I can then again play without problems until I again disconnect one controller. After that, all the controllers get again disconnected after 5 seconds when being on.
The controllers work well if they are wired (USB) to the PC. I have updated the controller firmware to the latest. They also work on another computer that has Windows 10 (no Anniversary Update).
I think this issue started after Windows 10 Anniversary Update. Any possible fixes for this? Thanks.
I already tried to reinstall Windows 10 (Anniversary) and update the Wireless Dongle drivers but it didn't help. I have also tried multiple different USB ports (2.0, 3.0).
I have already contacted Xbox Support and Microsoft Support but they were unable to help (said they will send a ticket to the developers but you never know...). I am sure I am not alone with this issue since ArsTechnica has mentioned it too (link above).
I have also made a post regarding this issue here: http://gaming.stackexchange.com/questions/288881/xbox-one-wireless-controller-turns-off-on-windows-1...
11-05-2016 02:40 AM
11-05-2016 06:50 AM
11-06-2016 07:45 AM
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11-06-2016 07:50 AM
11-06-2016 07:53 AM
11-06-2016 07:56 AM
11-06-2016 07:59 AM
11-07-2016 04:38 AM
NinjaBurg3r said:
Genetix604 said:
I followed the advice above and downloaded the xbox accessory app, ran it with my controller plugged into a USB 2 port (USB 3 wouldn't work), the controller was then updated and it fixed the issue 🙂
Could you please post the current firmware version of the controller you updated? When you say USB 3 wouldn't work, do you mean it did not find any updates, or the accessory app would not detect the controller? Just curious, because I don't have any USB 2 ports on my PC, only USB 3.
Granted, I also checked my controllers for updates on my Xbox One just to be thorough, but I don't know if there are separate firmware versions for the PC and Xbox One.
11-08-2016 10:50 AM