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Sudden tracking problem, all games unplayable, loosing hope

Powerus
Protege
I used to play with my 2 sensors in USB2.0 but I wanted more precision for onward for example.
So I bought and installed the recommended card and plugged the sata power and all. It even has its own SATA cable in its own socked on my power supply.

Since that moment. Everything is f****d up. When my touch are completely still (even on table) they move. 
Sync is even completely lost sometimes like if the sensor disconnected, happens on both.

Even the headset tracking is completely lost. On racing simulators imagine being completely still and having your virtual head moving around in space, even slightly: vomit.

What is the problem? I don't want to go back to USB2.0 because I paid the damned thing.

My config:
Windows 10
intel 7700k
gtx 1080
16GB ram
SSD

Fresco logic driver version: 3.6.9.0

Should I uninstall my other USB drivers like intel 3.0? Is it possible that the card is using the wrong drivers?

EDIT:
I tried:
Changing affinity of ovrserver to cores 6 and 7 like some people said.
I tried resetting my position and height and sensors position.
Deleted the drivers. I'm now on Microsoft version 10.0.14393.0 drivers and same problem. Unplayable in every game.
Terrible worthless tracking of the touch controllers and not accurate head tracking.

I made a video of it in Onward but it's the same even in oculus home, my touchs are moving even when still on a table.
In onward they are attached to a VR stock so they are even more still.
When you see my gun moving in every direction and even away from me, remember that i'm not moving at all.

https://www.youtube.com/watch?v=mQiDw3U0prE&feature=youtu.be

EDIT2:
OK just plugged everything in USB2.0 just like I was playing for months before buying the Inateck card.
It's worse! Everything like in the video but worse. My hands are teleporting everywhere in home and my head is jumping too and moving around.
It's not working anymore  ='(
Maybe something else like an update happened exactly when I installed the card but I wouldn't know.
Please help! That's horrible I can't play anymore.  ='(

EDIT3:
I give up. I've tried everything. Even splitting my 2 sensors and the rift on 3 different usb hosts.
The best result is rift+1 sensor on the inateck and 1 sensor on front USB2.0

The result is a lot less spectacular than my first video but still unplayable.
I guess I'll have to leave the rift and go play other games. I won't have time to investigate more this week.

Just so you know I also tried to play in complete darkness even with the tv off.
And I replaced the battery of each touch just to be sure.

That's a shame to leave it on the shelf considering how well it was working just a few days ago. Look this shitty video of me enjoying the same game with same hardware and same place just one week ago...
Maybe something in my rift or sensors just fried?
https://www.youtube.com/watch?v=ZUTPklcIk0c
33 REPLIES 33

elboffor
Consultant
Have you tried fresh batteries?
This is my forum signature.
There are many others like it, but this is mine.

Anonymous
Not applicable

elboffor said:

Have you tried fresh batteries?

I had controller drift with low batteries; in one case, I had a rechargeable in questionable condition and even though it showed as fully charged - it had the drift issues.

Powerus
Protege
But you are insulting me by thinking I wouldn't have replaced the battery in the first day.

And I didn't put shit in it. It's duracell ultra power.

BTW no response in more than 24h by oculus support. Maybe they need time to analyse a 48h log file but they should keep me informed. We are talking about a device more expansive than my car

Powerus
Protege
I gave up.

Thing back in a box.

Adiel79
Honored Guest
Wait, don't go! lol. 

Finally, someone with my exact problems.

As in your case, these issues appeared out of nowhere for me as well.

Since I was trying to solve the sensor hand-off issues, I was in the middle of testing different setups for the sensors.

During those tests I tried opposite corners of the room for 360 with an extension USB cable. This did not help the hand-off issue, so I went back to one front sensor since I mainly race. 

That's when the symptoms started. Exactly as you described. 

I tried so many things, including changing graphics cards, and trying a friend's rift on my PC, just to cover more bases. Everything I've read, and some ideas of my own.

A friend that helps me with all the trouble shooting has suggested I bring my PC+rift+sensor over to test some more at his house with his system and rift. We plan to try mix-matching hardware to trouble shoot some more.

My friend is wise to have fears about these trials. He's afraid the symptoms will cross over to his system.  It's his curiosity that's on my side ;). Even though I share that fear.

I have an open ticket with support. Their latest suggestion is that I try my headset one another computer. That sure is the plan, among other plans.

Hopefully,  we can all help sort things out. 

Seems more and more people are working as trouble shooters for this technology, which I wouldn't have mind, if I hadn't paid consumer price for it. 

Here are my logs. Hope someone can find something helpful there.



cybereality
Grand Champion
Try updating your AMD video card driver.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

ParadiseDecay
Rising Star
I wonder if something has changed in either the latest Oculus update or the new Win 10 update?

I just finished playing a game of 'Arizona Sunshine' on Steam, took off my HMD and all my original sensor device not found, and HMD device not found serror messages has tarted happening all over again. The last time this happened was when I first got my Oculus around 5 months ago.

My system has been fine for the last 4 months. Nothing has changed on my PC apart from new Nvidia drivers, this has come out of the blue and is very random?

I'm hoping a reset of my bios to defaults when I reboot will help, as it has done in the past.
☆ YouTube 'Content Creator' and 'Steam Curator' ( https://www.youtube.com/user/ParadiseDecay ) ☆ Devs! I'm always on the look out for new and interesting VR experiences! ☆ Oculus Rift CV1 ☆ Windows 10, 64 bit ☆ Intel Core i7-3770 ☆ 16.0GB Ram ☆ GeForce GTX 1060

cybereality
Grand Champion
Try disabling Game Mode in Windows if that is on it can cause issues.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Adiel79
Honored Guest
Done. With DDU. No change.
Ran sensor setup. No change.

Powerus
Protege
Well, keep searching. 

I'll only plug everything back when I get my third sensor (maybe in 2 days)

The thing that is really frustrating is that you can play for 3 hours straight without any problem.
Proof here:
https://www.youtube.com/watch?v=Ycja13m18gM
https://www.youtube.com/watch?v=wgYRWmpxnCk

That's 3h of gameplay (edited of course) without leaving the game. It would be a lie to tell you that it was flawless BUT it was more than palyable.

But you come back the next day without changing anything and IT IS COMPLETELY BROKEN like this:
https://www.youtube.com/watch?v=mQiDw3U0prE


I can make a list of what didn't fix it:
  1. reflexions
  2. sun
  3. battery
  4. windows update
  5. nvidia update
  6. game mode (those 3h of gameplay were with game mode on)
  7. sensor position (tried 16873251456875 setups with different height and angles.
  8. XMP disabled/enabled
  9. cpu overclock with or without
  10. 1 or 2 ram stick
  11. changing USB slot
  12. mixing USB 2.0 3.0 and inateck
  13. setting the power management perfectly right
  14. trying beta oculus software (thought it was better but finally not)
  15. ovrserver affinity and priority settings
  16. uninstalling msi afterburner
  17. Playing with 1.0 pixel density
  18. Installing oculus tray tools

What made some noticable changes but didn't fix it:
reverting to microsoft official drivers for inateck card. It didn't fix the problem BUT I have a lot less corrupted frames errors in the oculus log.

Disabling ASW in oculus tray tools