07-15-2017 11:59 AM
07-17-2017 10:05 AM
07-17-2017 10:23 AM
07-17-2017 10:23 AM
top_rung said:
They just replied today with zero explanation other than to apologize for the delay in responding - I have requested they give me specific details on why it was cancelled, so we'll see. Today, they said that I should place another order or buy it from a reseller... Isn't that just lovely.
07-17-2017 03:40 PM
Hey Max,
Thanks for reaching out to us here at Oculus support, I see you are trying to see when your order will ship, it would be my pleasure to answer your question.
I can confirm that there is no issue with your order.
But, due to the exceptional response to our Summer Sale, we've seen an increase in demand and are working hard to keep up.
There is no ETA at this time, but we will be sure to email you with your shipping confirmation as soon as we ship!
We appreciate your understanding and patience in this matter, please let me know if you have any other questions or concerns.
Warm regards,
Pearl
Oculus Support
07-17-2017 04:01 PM
07-17-2017 04:05 PM
07-17-2017 10:29 PM
07-18-2017 05:41 AM
07-18-2017 10:40 AM
07-18-2017 07:21 PM