08-20-2017 06:41 PM
08-22-2017 11:24 AM
08-22-2017 02:34 PM
08-22-2017 02:53 PM
kuroko said:
disable windows scheduler (just a generic thing to do with the Ryzens).
Having said that, as an 1800x owner I do recommend the Ryzen master power settings if you haven't already downloaded them. The purpose of which is to keep windows from throttling down all of your cores because of low usage when in reality it is because tasks have been split across them and are hence not meeting the performance mode or balanced mode's requirements to boost.
https://community.amd.com/community/gaming/blog/2017/04/06/amd-ryzen-community-update-3
Link for posterity in case you didn't install the latest chipset drivers or change your power profile.
cybereality said:
I'm not sure about this, but I've asked the team to see if anyone knows anything. Really sorry.
08-22-2017 03:11 PM
08-22-2017 04:11 PM
08-22-2017 05:37 PM
cybereality said:
Did you install the Win 10 Creator's Update? I know that can cause some performance issues, be sure to have Windows Game Mode disabled. Also, are you overclocking? Either way, can you try underclocking the CPU (you can do this in Windows in Ryzen Master) to see if that helps?
cybereality said:
We are looking into the issue. I'm not sure about that CPU (we will have to check) but it appears there may be some sort of general USB issue on your motherboard. I'd recommend trying different USB ports (try to avoid USB 3.1 and actually USB 2.0 may work best). Updating USB drivers (from your motherboard maker's site) may help, or downgrading to Microsoft default drivers if that doesn't work. You may also wish to get this add-on card to see if it helps.
https://www.amazon.com/Inateck-Superspeed-Ports-PCI-Expansion/dp/B00B6ZCNGM
08-22-2017 05:41 PM
08-22-2017 06:05 PM
I would assume that since the 5-port edition is using the same controller and has an additional one, it would work better. Indeed, on my older rig it had enough controllers to spread my whole setup over. Still, you guys can only vet so many devices I guess.
cybereality said:
The 5-port card is not the recommended one. Only this specific model is.
https://www.amazon.com/Inateck-Superspeed-Ports-PCI-Expansion/dp/B00B6ZCNGM
Can you try purchasing this one?
08-22-2017 07:26 PM
08-24-2017 05:35 PM
cybereality said:
OK, let me know how that goes.