I bought a Rift Jan 2016 and it has always been faulty (sound always cuts out).
I lodged a ticket 9th of April last year and all of the support teams solutions have not worked and I thought my computer was this issue.
Due to (extremely) unfortunate circumstances I have only recently been able to test other headphones and they all work fine, it is the Rift itself that causes the issue and always has been.
The support team has said they will NOT honor the warrant as it has now lapsed, even thought the tickets have all been raised 3 months after I got the Rift.
I have never had a full Rift experience ( for more than around 30 minutes) due to this issue and spent everything I had buying a Rift and upgrading my PC.
I spend all my time outside of working a 50 hour week making Youtube videos to promote Oculus and the Rift.
Support says that I have to buy a new one, or just continue to use my own headphone but I absolutely cannot afford another unit.
Is there anything you can do to help?