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Small yellow dots

MikeZwo
Honored Guest
I already made a thread about it on the oculus reddit page but couldn't get any help that might've fixed it, so I'm asking here again.

 have a small problem since the last update. On the left side of my oculus glass there are 2 small yellow dots, not really annoying but it would be better if they wouldn't be there. It kinda looks like this http://imgur.com/a/cUnr2

I drew circles of their location with paint but there is nothing to see http://i.imgur.com/rmXCjuh.jpg (original: http://imgur.com/a/nBjfT)

There is nothing on the glass itself and there are no dots when the HDMI cable is pulled off. No sunlight reached it 

6 REPLIES 6

GATOxVoS
Heroic Explorer
Are the dots conforming to the shape of the pixels? or are they more of a water-drop-ish shape? (Determining whether or not some fluid or condensation got inbetween, or whether it is really a color issue with the LCD)

PC Specs:
Intel i7-6700k @ 4.5 Ghz
Gigabyte Z170X-Gaming 3 Motherboard
RTX 2080 Ti - MSI VENTUS
16 GB CAS-10 RAM @ 2400 MHz
Startech 4-port/4-USB controller add-on card
850W Corsair HX850 PSU
4-Sensor, Roomscale Setup

MikeZwo
Honored Guest

Xsjadia said:

Are the dots conforming to the shape of the pixels? or are they more of a water-drop-ish shape? (Determining whether or not some fluid or condensation got inbetween, or whether it is really a color issue with the LCD)



It's more like a reflection of light

GATOxVoS
Heroic Explorer
A reflection of yellow light, only when the HMD LCD is on?

Are you able to see the pixels behind this yellow light when shifting the way you look into the lenses? Or is it only yellow light?

If the yellow light is coming directly from the LCD in the headset, looks like you may need to open up a support ticket and get your Rift RMA'd.


PC Specs:
Intel i7-6700k @ 4.5 Ghz
Gigabyte Z170X-Gaming 3 Motherboard
RTX 2080 Ti - MSI VENTUS
16 GB CAS-10 RAM @ 2400 MHz
Startech 4-port/4-USB controller add-on card
850W Corsair HX850 PSU
4-Sensor, Roomscale Setup

MikeZwo
Honored Guest
Had a discussion with the support, they didn't answer for 1 day now. I guess they don't work on the weekend, right?

flexy123
Superstar
Probably no one there on the weekend. But as it looks to me, unless it's some sort of dust that you somehow would manage to get rid off, and the dots would be visible and dampen the "experience", looks like RMA time to me.

MikeZwo
Honored Guest
They already asked for my address and retailer, I'm hoping for a replacement
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