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Cannot install Oculus Software - Librarian exited code 7

hurleb2hurleb2 Posts: 1
Virtual Boy (or Girl)
I am trying to run the OculusSetup and I am getting an error message that states:
    Install Blocked
    Your computer has antivirus software that has blocked
    Oculus from installing.  Please disable this software
   and try again.  If this issue persists, contact Oculus Support.

In reviewing the logs, I have the following Warnings & Errors.

[Warning] [5/10/2017 10:44:01 AM] Oculus Config Key ACL not canonical, attempting to repar

[Error] [5/10/2017 10:44:01 AM] Librarian exited code 7
[Error] [5/10/2017 10:44:01 AM] Installation likely failed due to antivirus software

My help desk is hesitant to disable antivirus everytime I do an install or get an update.  Does anyone have any more information on how I might be able to configure my antivirus to play nice with the Oculus Software?

Comments

  • sherpa25sherpa25 Posts: 12
    Virtual Boy (or Girl)
    hurleb2 said:
    I am trying to run the OculusSetup and I am getting an error message that states:
        Install Blocked
        Your computer has antivirus software that has blocked
        Oculus from installing.  Please disable this software
       and try again.  If this issue persists, contact Oculus Support.

    In reviewing the logs, I have the following Warnings & Errors.

    [Warning] [5/10/2017 10:44:01 AM] Oculus Config Key ACL not canonical, attempting to repar

    [Error] [5/10/2017 10:44:01 AM] Librarian exited code 7
    [Error] [5/10/2017 10:44:01 AM] Installation likely failed due to antivirus software

    My help desk is hesitant to disable antivirus everytime I do an install or get an update.  Does anyone have any more information on how I might be able to configure my antivirus to play nice with the Oculus Software?
    Have you found a solution to successfully run OculusSetup w/o the message?
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