Can you let us know what version of the Platform SDK you are using, which engine you are using, and any log files you can gather. This will help us debug this issue further.
Please tag me, @juanoldinho, in your forum post/response if you need immediate assistance or want additional support or context on an issue you are having with our software or integrations.
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I'm using: Unity v5.4.2f2, Oculus Utilities v1.13.0, OVRPlugin v1.8.0, SDK v1.17.0. Have looked through output.logs and there is nothing helpful besides the line:
@Wenkly have you made sure the account you are using to test cloud saves has an entitlement to your app, and have you downloaded the compiled app from a Release Channel?
Please tag me, @juanoldinho, in your forum post/response if you need immediate assistance or want additional support or context on an issue you are having with our software or integrations.
Having an issue with our platform, services, or integrations?
Try using our new bug tool to report this and receive emailed updates as we proceed to address it internally.