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Submission under review for four weeks with no response to emails.

elknight
Honored Guest
Hi,

Our submission has been under review for four weeks with no response to emails. Can I get an update?
Our app name is: No Clue VR 

Thanks,
Bryan
5 REPLIES 5

InnerExodus
Adventurer
Hi Bryan,

I am investigating this via our ticketing system. All of the details regarding your review are being looked into, and you can expect an update from me today regarding the review status. 

Thanks for your patience in the meantime!

CaptainCorduroy
Explorer
 

JavedMahmood
Protege

elknight said:

Hi,

Our submission has been under review for four weeks with no response to emails. Can I get an update?
Our app name is: No Clue VR 

Thanks,
Bryan


Did your app passed the Technical Review? If passed then only they will send you an email with release date. I think you should read this article.
https://developer.oculus.com/distribute/latest/concepts/publish-app-review/

elknight
Honored Guest
Thanks, we passed the Technical Review.

elknight
Honored Guest
Hi,Oculus
Unfortunately, we have submitted for 5 weeks, but did not receive any feedback, hope you can help us.Thanks