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cybereality Oculus Staff

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cybereality
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Activity

  • BlaineMiller
    I'm super anxious to use my rift again, as I'm sure many others with tracking issues are.  So, my question is can you give an approximate date for the 1.12 update?
    February 21
  • anniemarie65
    One more thing,it's not a Samsung issue it's a oculus issue,could u please talk with ur advisors or boss and recommend them if u could to do what I suggested, everybody included me mess our gear vr  so badly, thanks from the bottom of my heart,I so am upset
    February 21
  • anniemarie65
    Oh yeah;tried factory reset 3 times still nothing, I think everyone's phone works with all the other stuff that they do on a regular basis and everything is working on my phone it's just with the gear vr. I think they should get rid of the last update go back to,what we did have until they find out what is wrong or why this happened with the update. It would be a lot of happy people if this was done
    February 21
  • anniemarie65
    I have a note 5 everything worked fine a week ago, went to use it yesterday I put my phone in and all I see is,my home screen. I too think it is the update because why would thousands of people be having the same issue. It makes sense with this happening with a lot of people.
    February 21
  • Galuz
    how do you make a poll on on the forums?
    February 16
  • danknugz
    so it looks like others agree so basically now you have a problem that should be administratively dealt with
    January 25
  • danknugz
    thanks sorry to bother you
    January 25
  • danknugz
    please ban this asshole
    January 25
  • danknugz
    zenbane making inflammatory posts again

    why did you unban him? terrible decision as a mod.
    January 25
  • MardanKP
    I am familiar with the focus dial. My problem isnt being out of focus.Its just the picture is too much pixelated like looking through a magnifying lens at a computer screen.Can you please help me with that?
    January 21
    • cybereality
      cybereality
      Yes, that is normal as I mentioned in the thread.
  • cgwilson
    I want to return my set for repair as it shuts off once its warm. How do I do this please?
    January 17
  • echutchinson
    I requested to return my Oculus. I provided the information requested from support and was told I would receive the shipping labels on January 3rd. When I asked about the labels I was told support would look into it. 

    I've tried reopening the "solved" ticket but my follow-up requests are ignored and marked "solved." Can you provide a phone number for support or assist is some way?
    January 12
  • sbmhome
    Cybereality,
    I've recently received my touch controllers through the development program.

    I have the latest Oculus desktop software, however "Configure Rift" doesn't have the option "Add Left Touch" or "Add Right Touch".

    I noticed that there is a Note that says "Contact Developer Relations" if this occurs. Can you help me out?

    Also, for some odd reason, my game information isn't showing up on the website anymore (it was there before I started having this issue, but now it doesn't seem to be there.

    Thanks,
    Steve
    Five Finger Studios
    January 4
  • BASSMASTER1972
    I am having trouble logging back into my account I logged out and now I cannot log back in it does not give me an option to sign in or login it only gives me the option to create an account
    January 2
  • BASSMASTER1972
    Are you there please someone answer me
    January 2
  • Loweski5850
    I recently purchased my oculus rift and Asus G11 desktop computer and I have been playing games and it has been fine, but when I try to play The Climb it says it is taking awhile to load. On my monitor the game works, but I get nothing in the headset. I don't know what to do.
    January 2
  • cybereality earned the 500 LOLs badge.
    You received 500 LOLs. It ain't no fluke, you post great stuff and we're lucky to have you here.
    December 2016